Overview
This course is designed to help you in three ways:
1)   To gain awareness of your abilities in terms of Emotional Intelligence (EI)
2)   Dealing with emotional control challenges
3)   Developing your emotional maturity

The EI programme will give participants insight in, and develop their emotional leadership with regard to:


Course Content
A. Emotional Awareness
1.   The value and importance of Emotional Leadership (EL)
  • IQ determines approximately 4% of real life success.  The other intelligences (giftednesses) determine the rest
  • EL serves as an important indicator of the state of other life engagements
  • Critical for motivating team members and in relationships
  • Physical and mental wellbeing – health and happiness
2.  Key emotional competencies required – what is EI about?
3.   EI appraisal – rate your ability to apply EI
  • Awareness of abilities in terms of EI
  • Emotional scale
  • Mood indicator
  • Voice pitch and emotions
  • Non-verbal cues
4.   Looking for strengths and for areas that can be improved.
5.   Emotional challenges in life and work
  • Temperament types
  • Relationships
  • Burnout and stress
  • Lack of sleep
  • Perceptions
  • Patience
  • Diversity
  • Hot buttons
  • Conflict handling
  • Inner contentment
  • Anger, worry, stress
  • Inner awareness
  • Other challenges
6.   The deeper origin of one’s emotional responses
  • Emotional hijacking
  • Deeply stored emotional pain
  • Emotions and values
7.   How dominant emotions manifest in your typical day.
8.   How emotional states and responses relate to temperament types, thinking, communication and behaving.
9.   Life energy and emotions – managing feelings as an energy resource
  • Life energy, positive and negative emotional dominance
  • Protection of daily energy levels
10.   Most common enquiries about EI.

B. Emotional Control Challenges
1.   Dealing with anger, frustrations, worries and stress.
2.   Conflict handling styles.
3.   Bringing EI to work.
4.   Taking EI home.


C. Increasing your Emotional Maturity - building your emotional skills - becoming an emotionally balanced leader
1.   Intrapersonal emotional abilities and skills
  • Self-knowledge and self-awareness
  • Self-regard
  • Assertiveness
  • Flexibility
  • Impulse control – self-management
 2.   Interpersonal emotional abilities and skills
  • Social emotional awareness
  • Sensitivity for the feelings of others
  • Managing emotions in interpersonal situations
 3.  Dealing with environmental demands and uncertainties
  •  Managing emotional demands in different contexts

Programme Duration
One to two days.


Feedback from Delegates
  • This workshop empowered me by improving my emotional leadership at work, at home and with people around me.
  • I have never been in a workshop like this. It was amazing because I learned new things about my feelings and why I feel the way I feel. Thank you so much.
  • I feel empowered and hope to use the information to manage my emotions more effectively.



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