Assertive Communication and Presentation Skills

Overview
During this course, participants come to understand the importance of assertiveness for success in life and how to develop assertiveness. The core element of communication is authentic connection. In this practical course participants will be able to identify and develop their communication skills and learn how to integrate presentation skills with authentic communication.
 
Course Content
1. Assertiveness

1. The value and importance of understanding assertiveness and behaving assertively
2. Personal Assertiveness Profile
3. Distinguishing assertiveness from aggressiveness, submissiveness and passivity
4. Reasons for your level of Assertive Behaviour
5. Developing your Assertiveness Skills

2. Connection through Communication

1. What is communication about?
2. Communication pitfalls and challenges
3. The Essence of Communication
4. Determining your Communication Style
5. Personal Communication Effectiveness Profile
6. Listening with Intent
7. Connection through Communication
   • Mind-to-Mind (knowledge communication)
   • Heart-to-Heart (caring, safety and commitment)
   • Hand-to-Hand (skills communication)
8. Personal Communication Fingerprint Strengths and Challenges
9. Developing your Communication Skills

3. Presentation Skills

1. Types of presentations and its implications
2. Principles of Effective Presentation
3. The content structure of a good presentation
4. Making an impact right from the start and how to connect with the audience
5. Key presentation skills
6. The spotlight on the presenter:
   • Dress Code
   • Body Language
   • Movement
   • Tone of voice

Programme Duration
A one day programme including a possible follow-up after approximately 30 days. To be negotiated.




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